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Support

Support

Customer service is an integral part of our company.

We are always thinking of new ways to provide our customers with resourceful information to advance their research and be able to benefit from the full functionality of our highly interoperable systems. The ANT website, online support and direct support are just a few to name. Our support team of dedicated professionals is able to give accurate answers in no time; a result of knowledge and experience gained through many years of fieldwork and close collaboration with our customers. 

Contact us and submit a question to our technical support team here>>
Depending on your location, choose either the contact form for ANT Neuro Headquarters (Worldwide support) or ANT North America.

Supporting documentation and downloads >>
 

Support & maintenance packages

With ANT’s support packages you will get help and assistance from ANT’s experienced and customer-oriented team of product experts and benefit from stability, optimized performance and maximum uptime of ANT systems. Support is offered in two variants, remote support contract and maintenance contract. Both packages include first-line remote support with response time of 1-working day and free software updates to keep your system’s performance up-to-date, configured with the latest software features. The maintenance contract comes additionally with a yearly maintenance visit, covering on-site preventive and corrective maintenance of software and hardware. 

All ANT Neuro solutions include 6 months of free online support and software updates.

For more information, please contact us, we will be glad to help you further.
 

Live product demos

ANT Neuro organizes live demos and workshops on a regular basis. As a complete supplier of inspiring solutions for neuroscience and neurodiagnostics, we are well aware of the need for sharing information; practical application tips, detailed parameters in the software and more general research tips relevant for your lab.

If you would like to get a live product demo then please let us know.
Request a live product demonstration here >>

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