online support
neuroscience
psychiatry
neurology
 
you are here: home | support | online
 
 ANT Internet Support 
 
ANT offers to all of its customers Internet Support. This tool uses advanced communication technology which facilitates an instantaneous connection between one of the ANT offices and your PC, in order to provide remote technical assistance. Internet Support features include remote application and screen sharing, file transfer, text chat and voice chat (VoIP). ANT virtually teleports your desktop to their Internet Support Team allowing them to answer your questions, provide remote technical assistance, take control of a remote PC, provide advice and communicate as if they were right there sitting beside you.
ANT online support allow instantaneous assistance 
 All ANT EEG/ERP systems are delivered with a free headset (with microphone) to make it possible to communicate with the Internet Support Team. 
 
Support starts here!



Use the following link in case you get a blank pop-up window when you click the Online help button above.
Start online support
 
 
On-demand remote support
With this tool our Internet Support Team can take remote control of your computer. This means instantaneous customer support and technical assistance for you and no more expensive travel or downtime waiting for assistance. With our internet support you receive assistance and can resume working productively almost instantaneously.
 
Guaranteed secure
Highest security has been one of primary concerns throughout the development of this Internet Support. Our 256bit AES encryption and strict security measures incorporated refuse unauthorized personnel access to your data, patient information, programs and systems: you do not have to open ports, change your network or firewall configuration or modify NAT tables.